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Objectives of this Privacy Policy

This Privacy Policy governs the manner in which Suncity Educational Services Limited (“we”, “our” or “us”) collect, use, maintain and disclose information collected from users (each a "User" or "you") of Suncity Educational Services Limited websites and applications.

Personal Data

We will collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit or use our Site and Application, subscribe to email alerts, and in connection with other activities, services, features or resources we make available on our Site and Application. All users will be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site and Application anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related and Application-related activities.

Non Personal Data

We will collect non-personal identification information about Users whenever they interact with our Site and Application. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site and Application, such as the operating system and the Internet service providers utilized and other similar information.

Types of personal data that will be held by us, according to the type of users, as below:

1. Parents/guardians of children of Sun Child Care Centre (Items with “***”also applicable to emergency contact)

  • Name***
  • Gender
  • Nationality
  • Contact phone number***
  • Email
  • Marital status
  • Information of identification documentation
  • Photo
  • Company/organisation
  • Occupation/position

2. Children of Sun Child Care Centre

  • Name
  • Gender
  • Nationality
  • Date of birth
  • Place of birth
  • Information of identification documentation
  • Photo
  • Height, weight and poo information
  • Attendance including arrival, leaving times and/or dropoff, pickup times
  • Information of family members
  • Food and medication allergy information
  • Health certificate, vaccination certificate and vaccination record
  • Address
  • Language
  • Health condition
  • Authorised pickup  personnel
  • Authorised medical organisation

3. Student of Sun Child Continuing Education Centre (18 years old and above)

  • Name
  • Gender
  • Nationality
  • Date of birth 
  • Contact number
  • Occupation

4. Student of Sun Child Continuing Education Centre (below 18 years old)

  • Name
  • Gender
  • Nationality
  • Date of birth 
  • Contact number
  • Information of parents/guardians including name, email, address, occupation 
  • Emergency contact  information including name and phone number
  • Health condition and allergies
  • Authorised medical organisation

How personal data is collected by us?

We will collect personal data from visitors to the web site and application when they:

  • sign up for accounts 
  • email for enquiries
  • complete all kinds of forms and  application

Cookies & Domain Name Server (DNS) Address*

A. Our web server and application server will also collect data relating to visitors' online session, the use of which is to provide aggregated, anonymous, statistical information on the server's usage so that we may better meet the demands and expectations of visitors to our sites and applications. This type of data includes:

  • the browser type and version
  • page visited
  • frequency and duration of visits
  • results, records, and accumulative progress from visiting interactive content
  • operating system, or

B. Certain web pages may place a "cookie" on visitors' browser in order to provide personalized services and/or maintain their identity across multiple pages within a single session.

Purpose of Collecting Personal Data

Purposes for which personal data may be used include:

  • obtain a better understanding of the physical, mental and family background of the child
  • sending written notifications in relation to the company's activities, courses, promotions and events
  • sending written notifications in relation to the services provided under the website and application and other related products and services
  • evaluation and further enhancement of the company's products and services
  • processing games, lucky draws and promotional events
  •  provision of useful web and application linkage

Transfer of Personal Data

We do not sell, trade, or rent your or your child’s' personal identification information to others. We will not allow unrelated third parties to use your or your child’s personal information for marketing without your consent.

We will share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We will disclose and share personal information with the third parties listed below.with any entity which acquires any part of our business

  1. with our service providers (including, for example, suppliers who develop or host our sites and application, suppliers who power our digital works, or who operate mail list services for us, cloud service provider, storage service provider, call centers)
  2. with third-party search engines that will index user profile pages and usernames as part of the URL of the user profile page by default
  3. if required or permitted by law..

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site and Application.

Your acceptance of these terms

By using these Sites and Application, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Sites and Application. Your continued use of the Sites and Application following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes. You acknowledge that this website and application may contain links to other sites and applications. Please be aware that we have no control or influence over the privacy practices of such other sites and applications.

If there is any inconsistency or conflict between the English version and Chinese version of this Privacy Policy, the English version shall prevail.